When it comes to managing court cases, few software applications can meet the specific needs of case workers and court clerks. The usual method for courts to acquire their case management systems is to just pick commercial off-the-shelf (COTS) software from a leading packaged solution vendor, then customize it to suit.┬áThis interesting topic comes from the blog Enterprise Irregulars in their recent post, “PCM Requirements Linking Capability Taxonomy and Process Hierarchy.”

However, there are folks out there trying to rework the best practices to create definitive links and traceability between requirements, processes and the business capabilities taxonomy. One of them is John Matthias from the Court Consulting Services of the National Center for State Courts. He has also looked at a process hierarchy, where process stages break down to process groups, and then to elementary processes.

Having a defined taxonomy can help promote collaboration and connections. The taxonomy is a hierarchical view of a controlled vocabulary or a list of terms in their preferred form. Access Innovations is one of a very small number of companies able to help its clients generate ANSI/ISO/W3C-compliant taxonomies. By focusing on making information findable, we produce knowledge organization that works.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.