I know, with a title like that the inner sci-fi geek in you just went, “whaaat?” Granted, artificial intelligence (AI) devices may be best known from futuristic novels or or blockbuster movies, but there are some really cool things happening with those technologies today. Government Technology brought this interesting information to us in their article, “Tech Giants Bring Artificial Intelligence, Reality-Altering Devices to Market.”
Facebook, Google and Microsoft are working to move AI technologies into reality and there are a few services available now to the public sector, with more to come. Google released their virtual assistant in May 2016 to enable an ongoing two-way dialog between you and Google to help you get things done. In conversational style, it learns your preferences and helps you check things off your to-do list, like dinner reservations.
We have all heard about IBM’s Watson. This deep-learning system could be utilized in a public-sector capacity. Originally developed as a “question answering” machine, this technology could be adapted for a call center or hotline.
Widespread use of technologies likes these may take a little while, but it does give you an idea of what is possible, and the potential is still undiscovered.
Melody K. Smith
Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.