Machine Learning and Customer Service
A new partnership is bringing digital customer experience solutions together with machine learning technology. This interesting information came to us from KM World in their […]
A new partnership is bringing digital customer experience solutions together with machine learning technology. This interesting information came to us from KM World in their […]
Artificial intelligence (AI) is the popular kid, and just like in high school, everyone wants to eat lunch with them and be the focus […]
The Wimbledon Championship used more artificial intelligence (AI) technology in its 49th year than ever before. This interesting information came to us from IT Pro in their […]
The 2019 Road Trip Symposium, hosted by the Route 66 Chapter of the Special Libraries Association (SLA), features a keynote address by Stephen Abram, librarian […]
Adoption of artificial intelligence (AI) technology has accelerated and continues to do so at a rapid rate. It has been projected that by 2020, […]
Taxonomies are important and provide a valuable foundation for any enterprise search strategy. This interesting topic came to us from CMS Wire in their article, […]
Many people assume that data visualization is nothing more than graphs or charts. In reality, it is the presentation of data in a pictorial or graphical format. […]
Cybersecurity is a science and it is making itself felt in the minds and plans of organizations as well as their leaders. Data breaches, […]
Artificial intelligence (AI) has transformed the way we do many things in business and at home. It is also key to a transformation in […]
The market for big data and analytics, especially in the healthcare field, is expected to grow at a rate (CAGR) of +19% between now […]