The Strategic Importance of Investing in Emerging Technologies
In an era defined by rapid technological advancements and constant innovation, investing in emerging technologies is no longer a mere option but a strategic […]
Leveraging Efficient Data Governance
In today’s data-driven landscape, where information flows ceaselessly and insights hold the key to competitive advantage, effective data governance has emerged as a critical […]
How Analytics Adds Value
Customer service analytics is the process of collecting and analyzing customer feedback to discover valuable insights. It can help organizations better understand customers’ needs and expectations, […]
Learning from IoT
The Internet of Things (IoT) offers data, visibility and opportunities that didn’t even exist a decade ago. From manufacturing to transportation, organizations in nearly […]
Compliance Drives Consistency
Compliance can be a tricky term. Too often we forget that the work we do is not a given, that every decision to spend […]
Accountability Comes in Metrics
Metrics are an important part of any business, content management system, or library. This important topic was addressed in the Special Libraries Association article, […]
Finding the Value in Data
In the business and technical worlds these days, creating value and competitive advantage are among the top goals. Artificial intelligence (AI) can help. This interesting […]
Artificial Intelligence and the Retail Experience
Remember when the Internet was new and things like chat windows were considered advanced? Now cars can drive themselves, watches can track calories, and […]