return on investment

Leveraging Efficient Data Governance

By |May 15th, 2024|News|Comments Off on Leveraging Efficient Data Governance

In today’s data-driven landscape, where information flows ceaselessly and insights hold the key to competitive advantage, effective data governance has emerged as a critical […]

How Analytics Adds Value

By |March 2nd, 2022|News|Comments Off on How Analytics Adds Value

Customer service analytics is the process of collecting and analyzing customer feedback to discover valuable insights. It can help organizations better understand customers’ needs and expectations, […]

Learning from IoT

By |July 3rd, 2020|News|Comments Off on Learning from IoT

The Internet of Things (IoT) offers data, visibility and opportunities that didn’t even exist a decade ago. From manufacturing to transportation, organizations in nearly […]

Compliance Drives Consistency

By |February 20th, 2019|News|Comments Off on Compliance Drives Consistency

Compliance can be a tricky term. Too often we forget that the work we do is not a given, that every decision to spend […]

Accountability Comes in Metrics

By |November 2nd, 2018|News|Comments Off on Accountability Comes in Metrics

Metrics are an important part of any business, content management system, or library. This important topic was addressed in the Special Libraries Association article, […]

Finding the Value in Data

By |September 20th, 2018|News, Technology|Comments Off on Finding the Value in Data

In the business and technical worlds these days, creating value and competitive advantage are among the top goals. Artificial intelligence (AI) can help. This interesting […]

Artificial Intelligence and the Retail Experience

By |August 13th, 2018|News, search, Technology|Comments Off on Artificial Intelligence and the Retail Experience

Remember when the Internet was new and things like chat windows were considered advanced? Now cars can drive themselves, watches can track calories, and […]