Taxonomy

Standards: Straightjacket or Straight Edge?

By |August 9th, 2010|Access Insights, Featured, Standards, Taxonomy|Comments Off on Standards: Straightjacket or Straight Edge?

Standards were not popular with would-be railroad tycoons in the 1880s. A standard set of railroad tracks eliminated some profitable loading and unloading work. Incompatible tracks kept the other guys’ rolling stock on another guy’s tracks. Eventually standards emerged because a couple of tycoons figured out how to make even more money by standardizing. Many industries go through this wide open approach only to find that over time certain methods or designs become part of the furniture of living.

Two Web Sites Relaunched to Meet Quality Measures

By |August 6th, 2010|News, Standards, Taxonomy|Comments Off on Two Web Sites Relaunched to Meet Quality Measures

Two new government web sites relaunched to meet quality measures and guidelines.

Self-Serve Customer Service – Sounds Like An Oxymoron

By |August 6th, 2010|News, search, Standards, Taxonomy|Comments Off on Self-Serve Customer Service – Sounds Like An Oxymoron

RightAnswers Unified Knowledge Suite (UKS) has a new customer service solution so enterprise organizations can create a broad range of knowledge bases that customers and call center personnel alike can use to find answers to a broad range of questions and other information.

Making Search Results Clearer Requires Some Standards

By |August 4th, 2010|Access Insights, News, search, Taxonomy|Comments Off on Making Search Results Clearer Requires Some Standards

Smartlogic has made its recent webinar about improving search capabilities of Microsoft SharePoint and FAST ESP available.

CMS Packages Offer Additional Services, Not Complete Services

By |August 2nd, 2010|News, ontology, Taxonomy|Comments Off on CMS Packages Offer Additional Services, Not Complete Services

Content management systems may offer a full package of features, but these shortcuts don't offer a complete service.

ContextWeb Simplifies Adherence to New IAB Taxonomy Standards

By |July 30th, 2010|indexing, News, Taxonomy|Comments Off on ContextWeb Simplifies Adherence to New IAB Taxonomy Standards

ContextWeb launches new software to adhere seamlessly to the IAB's taxonomy guidelines, among other benefits.