SAS has a new tool that allows companies to monitor social network conversations related to their brand and more actively manage their online reputation. This “fly on the wall” Conversation Centre tool is scheduled to be released in May and will be an addition to their Social Network Analysis (SNA) software.
Alfresco has joined forces with Jive Software to bring content management into social software’s neighborhood.
SaaS social learning company, Jambok is being acquired by SuccessFactors, whose ultimate goal is to make employees productive.
The U.S. Government Printing Office (GPO) marked a milestone recently when it officially reached 150 years of producing and delivering government documents for all three branches of the Federal Government and the public.
When you consider that 79% of American adults use the Internet, 38% of Internet users log onto an online networking site like Facebook or LinkedIn each day, and 28% of Internet users look for information online each day about a service or product they are thinking of buying – it is easy to connect social media and semantic technology. But who is driving who?
The Oxford Dictionary has added various digital terms, including "bloggable” to their infamous resource.
Any discussion of online media today cannot ignore the elephant in the room that is social media. Facebook will reach 700 Million Users by the end of 2011, according to Ted Shelton of Open-First. If anyone had any doubts about the revolutionary power of social media in general and Facebook in particular, those doubts have certainly been swept away by recent events in the Middle East. Not least among the many disruptions caused by social media is the way it has changed how people search, discover, and use content. Significantly, this impact is not limited to people’s personal lives, because social media is increasingly being used by businesses and institutions. Agencies and corporate marketers are scrambling to come up with ways to control messaging across the over 900 million “Tweets” generated by Twitter users every month, but these one-to-many and many-to-many communications (via “re-tweets”) have revolutionized the way business is conducted. Content professionals, and especially those in Knowledge Management and Enterprise Content Management, are beginning to ask what role we should be playing in this unfolding trend.