Canadian Government Embracing Social Media
The Canadian Government will combine Identity technologies with social media to enable their Open Government 2.0 strategy – Enterprise 2.0 - and it will be available to the public.
Social Indexing’s Future
The term “like” has taken on a whole new meaning since the advent of Facebook, and subsequently new concepts followed this popularity. Enter “social indexing.”
The Semantic Web Goes Mainstream
The recent MarkLogic User Conference was a watershed event for the publishers in attendance, many of whom are just beginning to strategize about the application of semantic technology to their content. After years of hearing “the Semantic Web is coming,” the message this time was that it’s no longer about “what” or “why,” but “how” publishers will leverage this technology. It has been 10 years since Tim Berners-Lee, Jim Hendler, and Ora Lassila announced the creation of the Semantic Web, so many of us were very excited to hear Jim Hendler’s update on current developments. Some key themes of his presentation were already covered in this article from August, 2010 in New Scientist: Google, Twitter, and Facebook Build the Semantic Web. With his trademark slogan, “A little semantics goes a long way,” Hendler added some further context, and described how these companies and others have tapped into social and commercial drivers to promote relatively simple approaches to solving the problem of getting content tagged, and thus increasing the ability for computers to understand the meaning of text across vast amounts of Web content.
Social Media in Wall Street
Some may think social media is about personal connections and sharing of photos. Others believe it to be about the expedient delivery of to-the-minute […]
Social Media Customer Service Application
Cisco Systems is reporting strong growth in its social media call center solutions just a few months after the SocialMiner launch. The social media monitoring and analytics solution is now selling as a standalone social media data mining tool upon customer demand.
Semantic Technology Monitoring Your Rep
Online reputation management is a constant topic in today’s social media world. How you use your resources and time searching social media platforms will directly affect the results you get. One author takes the time to review various tools available to monitor your organization’s online reputation.
Q&A Startup Stops
The paint is barely dry on the closed sign for Q&A start-up PeerPong, but competitor Formspring has already picked up PeerPong CEO Ro Choy to serve as its COO, as well as a few other former PeerPong employees.
Social Media at Walmart
WalMart Stores has acquired Kosmix, a technology firm which searches and analyzes social media connections in real-time to deliver customized feedback to users.
Location Tool Drives Business
LocalResponse launches its long-awaited public beta of their new tool that allows business owners to respond to their customers to drive transactions. Localresponse.com allows businesses to track their consumers in real time by organizing, indexing and prioritizing various location-based services.