New employees offer a unique insight that they will lose in about six months. They offer the perspective of not knowing what came before and therefore they do not choose to do something because “that is how we have always done it.” Taking advantage of this time in onboarding can help them better understand what exists in your organizations files and how to access it to better their service to the customer. This interesting information came from Lucidea in their article, “Sticky Marketing – All Onboard! The Training is leaving the Station!“

It is important to remember the value of a solid taxonomy and its role in the search process. How the content is classified impacts the findability of your data. Access Innovations has extensive experience in constructing taxonomies for academic publishers, and can provide solutions that are ANSI compliant.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.