Artificial intelligence (AI) is used in many industries, but when it comes to process development, it is hard to beat AI. Business Wire brought this interesting news to our attention in their article, “What Makes Food Delivery Companies Bet Big on Artificial Intelligence and Machine Learning | Learn More in Quantzig’s Recent Article.”
AI and machine learning have become dominant focal points for businesses, especially in the food delivery industry. The food delivery industry has been popular for awhile and now with the pandemic, it has gained drastic popularity. The increasing competition among food delivery industry players to improve customer retention rates and improve product quality has forced the companies to explore new ways of improvement. Big data, AI and machine learning have come to the rescue.
The key is understanding customer behavior better and providing services per their preferences. AI and machine learning excel when it comes to analyzing factors that serve to produce customer satisfaction.
Melody K. Smith
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