What impact did the COVID-19 pandemic have on the technology trends for 2021? Did it also inform and/or change the predictions? This news came to us from CRN in their article, “The Top Trending Technologies Making Waves In 2020.”

In just just a year, the COVID-19 pandemic has transformed people’s lives on an unprecedented scale, impacted every industry and altered the course of companies’ growth. But in fact, the pandemic has not slowed innovation. In some areas it is actually amplified it to historic levels.

Businesses need a way to quickly update their understanding of individuals’ wants and needs, and quickly retire information that is no longer valid. The enterprises that give people the agency to steer their own digital experiences will be the first to understand what their new wants and needs are. Long-term, the purpose of a digital experience will be transformed.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.