As the world begins to emerge from the COVID-19 pandemic, however slowly, recruiting employees is a challenge for many businesses, including state and local government agencies. Can artificial intelligence (AI) be of assistance? This interesting topic came to us from Government Technology in their article, “The Case for Artificial Intelligence in Recruiting IT Talent.

Not only have many retirement-age employees decided to accelerate their plans to retire, but businesses and agencies face stiff competition for workers looking to grow or change their career.

AI is already helping candidates and employers find one another through websites using recommendation algorithms to suggest candidates and job openings. The U.S. Departments of Labor, Defense and Veterans Affairs worked with the private sector on an AI challenge to help employers hire veterans who have valuable skills but whose profiles might not show up on a typical search based on their previous job titles.

Since human bias exists, AI can also help employers create fairer employment practices that promote diversity and inclusion.

Unfortunately, most organizations have little knowledge of how AI systems make the decisions they do, and as a result, how the results are being applied in the various fields that AI and machine learning are being applied. Explainable AI allows users to comprehend and trust the results and output created by machine learning algorithms.

Melody K. Smith

Sponsored by Access Innovations, the intelligence and the technology behind world-class explainable AI solutions.