Analyzing Content

OpenText has recently launched an artificial intelligence platform that combines big data and human language analytics to help companies better understand the needs of customers. The Record brought this news to us in their article, “OpenText makes big move into artificial intelligence.” The platform is called OpenText Magellan and it was designed to analyze words and text,…

Read More

Peer Review Being Reviewed

Peer review is the evaluation of work by one or more people of similar competence to the producers of the work. It constitutes a form of self-regulation by qualified members of a profession within the relevant field. Peer review methods are employed to maintain standards of quality, improve performance, and provide credibility. In academia, scholarly peer review is often…

Read More

Customer Service and Technology

Customer service is one of the prime targets for automation in the business world. Virtual customer agents are a prime example. These intelligent systems are able to understand what users ask via chat and to provide them with adequate answers. Venture Beat brought this news to us in their article, “The reality of automating customer service chat…

Read More

ASIDIC Revisited is Only Two Weeks Away!

The landmark ASIDIC Revisited meeting at the Hotel Parq Central in Albuquerque, New Mexico, September 24-25, is coming soon, and there are only a few spaces left. This is a reminder that registration closes on September 20. The final order of the program is still being determined, and confirmed speakers are listed in alphabetic order…

Read More

ASIS&T Annual Meeting Pushes Boundaries

The Association for Information Science and Technology (ASIS&T) will be hosting their 80th annual meeting on October 27-November 1, 2017. This annual meeting is the premier international conference dedicated to the study of information, people, and technology in contemporary society. They gather leading scholars and practitioners from around the globe to share innovations, ideas, research,…

Read More

Analytics and Business Intelligence

Descriptive analytics is the conventional form of business intelligence and data analysis. It seeks to provide a depiction or summary view of facts and figures in an understandable format. DATAVERSITY brought this topic to our attention in their article, “Fundamentals of Descriptive Analytics.” Descriptive analytics uses two primary techniques, data aggregation and data mining, to report…

Read More

Internet of Things Can Leave You Exposed

With progress comes land mines. Being connected to your home and the devices therein has advantages. It has also can leave you vulnerable to hackers. This interesting information came to us from the Internet of Business and their article, “Smart home device metadata offers hackers insight into residents’ habits.” Metadata generated by Internet of Things (IoT)…

Read More