AI Technology in Layers

Artificial intelligence (AI), machine learning, and deep learning are all terms often used interchangeably, despite their differences. You can think of deep learning, machine learning, and AI as a set of Russian dolls nested within each other, beginning with the smallest and working out. Deep learning is a subset of machine learning, and machine learning…

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Technology and Customer Service

Customer service and technology have not always been best buddies. However, with the advent of social media, smart phones, and a growing need for immediate gratification, technology has proven itself worthy to, if not deliver high quality service, at least recover it. This interesting topic came to us from MarTech Series in their article, “How AI…

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Data Science and Machine Learning Usability

Dresner Advisory Services’ 6th annual 2019 Data Science and Machine Learning Market Study was recently released and some interesting findings make for good reading. This interesting topic came to us from Business 2 Community in their article, “State of AI and Machine Learning in 2019.” The study found that advanced initiatives related to data science and machine learning,…

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Ransomware Poses Challenges

Cyber crime continues in various iterations. Ransomware is just one of those. Cyber criminals are adapting to the protective measures put in place to protect the data. This news came to us from Info Security online magazine in their article, “Ransomware Not Gone but More Targeted, Report Says.” Ransomware can be traced back to 1989…

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The Management of Data

Data management is becoming more and more complex, and expensive. The cost and hassle of collecting and preparing data often comes as a shock for some organizations. This interesting topic came to us from The Wall Street Journal in their article, “Data Challenges Are Halting AI Projects, IBM Executive Says.” International Business Machines Corp. (IBM) executive Arvind…

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Severe Proposed Legislation for Data Privacy Violations

Data privacy continues to be a focus for many businesses and lawmakers. Another politician has introduced legislation that would impose harsh penalties for data privacy violations. This interesting news came to us from CNet in their article, “Senator proposes data privacy bill with serious punishments.” When the Federal Trade Commission (FTC) fined Facebook $5 billion over its data privacy…

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Continued Focus on the Bias of AI

Facial recognition technology is being utilized in a variety of industries and applications. But its use by law enforcement agencies and courtrooms raises some particular concerns about privacy, fairness, and bias. This interesting topic came to us from Science Friday in their article, “Artificial Intelligence Is A Growing Part Of The Criminal Justice System. Should…

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Last Minute Learning Opportunity

Tomorrow – October 23, 2019 – the Society for Scholarly Publishing (SSP) is offering a webinar entitled, “Are There Finally Real Use Cases for AI?” In the last few years, a number of companies have come on the scene to tout new or better artificial intelligence (AI) technology and propose new ways of using AI…

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