Vodacom SA has deployed Ontology Systems to enhance their service assurance operations. By providing Vodacom with a comprehensive service assurance solution for change management and fault management operations, they can accurately assess the impact of change requests and reduce the cross-network impact of ad hoc transmission infrastructure fault management. IT News Online brought this news to us in their article, “Vodacom Deploys Ontology for Advanced Service Impact Analysis.”

Ontology Systems’ CEO and founder, Benedict Enweani, offered words of affirmation: “We appreciate Vodacom’s confidence in choosing Ontology and are delighted, that together, the joint project team have delivered a strategic SIA solution, on-time and under-budget. Achieving an accurate, near real-time view of a transmission network data is a significant challenge for mobile operators. Ontology’s semantic search capability is ideally suited for finding and mapping the network and service dependencies hidden in an operator’s application data. This is a clear example of how search technologies are lowering the risks, cost and time normally associated with complex data integrations.”

Melody K. Smith

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