Making data findable and usable is no easy task. Searching, finding and and analyzing data patterns from the varied data sources requires advanced technology. This interesting information came to us from DATAVERSITY in their article, “Identify Data Patterns with Natural Language Processing and Machine Learning.”
Organizations that are armed with the latest technologies like natural language processing (NLP) and artificial intelligence (AI) already understand their consumers better because of their data.
Advances in algorithms and computing power, combined with the abundance of data from which AI algorithms can learn, equate to powerful new uses of AI. Many of those are transforming customer experiences to be not only responsive and personalized, but also predictive.
Start developing the right processes for collecting data to fully reap the benefits. The concept of applying AI to improve the customer experience is new, and organizations often don’t know where and how to begin. NLP is growing in use and reputation. It can be applied in a variety of situations, especially those that deal with text data.
Melody K. Smith
Sponsored by Access Innovations, the world leader in taxonomies, metadata, and semantic enrichment to make your content findable.
