Artificial intelligence (AI) seems to fill the headlines each and every day. New advances, new applications and new ways for AI to change and improve our lives. This all powerful technology with seemingly endless possibilities actually does have some restrictions and limitations. DATAVERSITY brought this news to our attention in their article, “Seven Things Artificial Intelligence Won’t Do.”

The technology itself has an ego problem. Despite AI’s potentially titanic effect on business-as-usual and the fact it has been decades in the making, AI is, for all practical purposes, an emerging technology. It just doesn’t always remember that fact.

The general impression of AI is that it is flawless. That is not even remotely accurate. The best trained and tuned AI solution will make mistakes. Big or small, it is important to acknowledge the limitations of AI. In some cases, this means AI needs to serve as a collaborator or expert advisor, assisting the decision maker. In others, AI may function autonomously – making independent decisions and directly interacting with other systems, end users or customers.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.