At the end of 2019, the usual predictions for trending technologies came out for 2020. Then the pandemic hit and impacted every aspect of our lives. Did it also inform and/or change the predictions? This news came to us from CRN in their article, “The Top Trending Technologies Making Waves In 2020.”

In just a few short months, the COVID-19 pandemic has transformed people’s lives on an unprecedented scale, impacted every industry and altered the course of companies’ growth. But the pandemic has not slowed innovation. In fact, in some areas it is amplifying it to historic levels.

Technology trends explore how people’s values are shifting and digital-age technology models are increasingly out of sync with them. This imbalance is called “tech-clash.” It’s a very different crisis, but COVID-19 does not overshadow the issue. It exacerbates it.

In the short-term, businesses need a way to quickly update their understanding of individuals’ wants and needs, and quickly retire information that is no longer valid. The enterprises that give people the agency to steer their own digital experiences will be the first to understand what their new wants and needs are. Long-term, the purpose of a digital experience will be transformed.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.