ChatGPT is a natural language processing tool driven by artificial intelligence (AI) technology that allows you to have human-like conversations and more with a chatbot. The language model can answer questions and assist with tasks such as composing emails, essays, and code. Harvard Business Review brought this topic to our attention in their article, “Generative AI Won’t Revolutionize Search — Yet.”
Although the core function of a chatbot is to mimic a human conversationalist, ChatGPT is versatile. Generative AI has the potential to drastically change what users expect from search and companies such as Microsoft and Google are counting on the potential yield to guide their product development. Despite the buzz around ChatGPT, however, there are major challenges to overcome before these tools can reach the scale, robustness, and reliability of an established search engine such as Google.
Add to that the fact that most organizations have little knowledge regarding how AI systems make decisions and how to apply emerging tech, machine learning, and AI for profit, and it seems like the blind are leading the blind.
In education, there are ways to integrate GPT tools in the learning process. Should you stop students from using spell check? During a spelling test, yes, but perhaps not when writing an essay. The question for educators is when to use GPT.
Melody K. Smith
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