Using a custom taxonomy for your content can completely change how you engage with your customers. It organizes your information improves content discovery and delivers a significant return on investment. This approach makes your marketing efforts and customer self-service more flexible and responsive. It also helps your business identify new opportunities and become more self-aware. Solutions Review brought us this interesting information in their article, “Best Practices for Using Taxonomies as Solutions for Content Management.”
We’ve all experienced the frustration of not being able to access the information we need quickly or smoothly. Improving how an organization discovers and manages its content is at the heart of better enterprise data discovery. Taxonomies are an essential tool for this purpose. They help structure large volumes of information so users or customers can easily find the sought after products or services. Poor first-time content experiences have a noticeable impact on customer relationships. The perception of your business’s information—its accuracy relevance and usefulness—can determine customer loyalty. Even one bad experience can quickly break this fragile trust.
Data Harmony is a fully customizable suite of software products designed to maximize precise and efficient information management and retrieval. Our suite includes tools for taxonomy and thesaurus construction, machine aided indexing, database management, information retrieval and explainable artificial intelligence.
Melody K. Smith
| Data Harmony is an award-winning semantic suite that leverages explainable AI. |
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Sponsored by Access Innovations, changing search to found.
