The Taxonomy of Redundancy
We have all worked at organizations at one time or another that touted their mission, vision, and values and expected staff to be able to recite them at any time, on the spot. If you have ever worked at a hospital, you were often threatened with "Joint Commission might ask you in the hallway and you have to know." Thirteen years later, no Joint Commission surveyor had ever stopped me to inquire of such information. All that memorizing was for naught.