Using Emerging Tech in Customer Engagement
In the information era, the methods to accomplish a successful customer loyalty program remain as important as ever. Knowing your customer is one thing; successfully using the right tools such as artificial intelligence (AI), augmented reality, and chatbots to enrich the customer experience is another story altogether. Retail TouchPoints brought this interesting information to us…
Read MoreChanging the Rules
Artificial intelligence (AI) has been a game-changer for all industries. Businesses are using AI tools to automate processes, improve decision-making, and gain a competitive edge. AI is transforming the way businesses approach governance, risk, and compliance tasks as well as security operations. This interesting information came to us from ISACA in their article, “The Urgent…
Read MoreAcademic Publishing and Climate Change
Reducing the worst effects of climate change is something that needs to be addressed at every level of society, including scholarly publishing. Working to combat the climate crisis fits directly into the missions and goals of the organizations that those in scholarly publishing represent. It can contribute to improved human and animal health, as well…
Read MoreAnalyzing People
People analytics are exploding and are expected to grow in use and application in the new year. Human Resource Executive brought this interesting topic to us in their article, “Why people data analytics is poised to drive big change in 2023.“ Many organizations are increasingly recognizing the value found in data about their employees’ motivations, engagement…
Read MoreExplaining the Technology
Researchers are striving to improve the interpretability of features so decision makers will be more comfortable using the outputs of machine learning models. They have developed a taxonomy to help developers craft features that will be easier for their target audience to understand. This interesting information came to us from Science Daily in their article,…
Read MorePerspective on Data Security
How safe is your personal data? Do you even know all the locations that hold your data? Work, home, social media? Don’t worry, because few people do. I often hear some variation of the claim that “young people today just don’t care about privacy.” This is something that people widely seem to believe. Protecting your personal…
Read MoreNavigating Data Terms
Among the latest trendy terms, data mesh is making its way to the top. But what is it? This interesting topic came to us from TechTarget in their article, “Benefits of data mesh might not be worth the cost.” A data mesh is a decentralized data architecture that organizes data by a specific business domain providing…
Read MoreTaxonomies and Education
When it comes to employees, organizations need to remember the different learning styles of their workforces and reskill their employees to keep up with changing technology and culture. Surprisingly enough, taxonomies can help. This interesting topic came to us from ATD Education in their article, “Putting Taxonomies to Work: Skills Tagging for Deep Capability Building…
Read MoreProtecting the Data Through Analytics
Cybersecurity is the discipline of deploying software tools and technologies to safeguard computing systems against cyberattacks, both external and internal. Data analytics can augment cybersecurity and predict data breaches through the application of methods and technology against advanced, evolving cyber threats. CompTIA brought this interesting information to us in their article, “Cybersecurity and Data Analytics: Double Dipping on Two…
Read MoreTransformation Starts in the Cloud
The ongoing push for digital transformation has long been driving organizations to upgrade and overhaul technology stacks toward service-based models. In 2023, the focus on people will drive digital transformation more than ever before as companies continue to reimagine what a hybrid workplace will look like. Analytics Insight brought this interesting news to our attention…
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