Semantic Questions and Answers

Artificial intelligence (AI) includes intelligent devices that are capable of thought and also respond with human-like action and articulation. Semantic search is an information searching method that understands the customer’s intent as well as the contextual definition of a search question, and it is powered by AI. This interesting topic came to us from Customer Think in their…

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How AI Impacts the Workforce

Artificial intelligence (AI) has incorporated itself into our workplaces and our homes. Our daily lives have fundamentally changed. This interesting topic came to us from Harvard Business Review in their article, “AI Is Changing Work — and Leaders Need to Adapt.” This causes concern among some. AI is an entirely new kind of technology, one that has…

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Technological Bias

There has been a lot of focus and concern around bias in technology. Recent research has tried to create less biased algorithms, less falsely represented machine learning accuracy and demonstrate how artificial intelligence (AI) can become corrupted with bad data. This interesting and important information came to us from TDWI in their article, “Data Digest:…

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Fighting Climate Change with AI

Artificial intelligence (AI) technology is constantly showing new applications to make our lives easier. Despite how convenient it can be, there is a bittersweet element to it. The sweet side is that big data and machine learning can help humanity mitigate the impacts of climate change. Planet Watch brought this interesting topic to our attention in…

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Quality Data Gives Insight

What is the role customer experience has in driving digital transformation projects? Most focus is on technology, but when it comes to the information that is derived from data – the story it tells about customer relations is priceless. ZD Net brought this information to our attention in their article, “CIOs juggling digital transformation pace, bad…

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Looking at Technology in 2020

As the first quarter of 2020 comes to a close, it is interesting to look back at what the predictions concerning the technology movement were and if there are any indications or affirmations as of yet. Tech Republic brought this interesting news to our attention in their article, “Big data predictions: 8 analytics trends in…

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Cyberattacks and AI

Cyberattacks have proven to be one of the biggest threats to security worldwide. Surveys by international research companies and relevant specialists all warn of the same dire predictions – cyberattacks will increase and the more we progress technologically, the more sophisticated these attacks will become. This interesting information came to us from Daily Sabah in their…

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The Race of Artificial Intelligence

Artificial intelligence (AI) is part of conversations everywhere from technology labs to hospitals to manufacturing plants to your home. It is literally everywhere. This interesting topic came to us from IP Watchdog in their article, “Who is Winning the AI Race?” With all this talk about how AI and machine learning are about to transform the global…

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Emerging Technologies Continue to Evolve

Deep learning is one of the more recent emerging technologies making an impact on every imaginable industry. WhaTech brought this topic to our attention in their article, “Deep Learning Market is expected to hold a significant share by 2025.” Deep learning is an artificial intelligence (AI) function that imitates the workings of the human brain in processing data and…

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Deep Learning Used in Healthcare

There is a rapid rise in drug resistance in many pathogens which leaves the need for new antibiotics at an all time high. It may be only a matter of time before a wound or scratch becomes life-threatening because few new antibiotics have entered the market. Rappler brought this topic to us in their article, “How deep learning…

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