February 23, 2011 – Sixty CIOs and IT leaders gathered together to learn from their peers about how to transform their organization into a service oriented organization and how to run their department like a stand-alone business. At the end of all the presentations, five best practices were identified and taxonomy development was first on the list. Are you really surprised? We weren’t.

We found this interesting, but not surprising news item on Network World in their article, “Transforming IT to Show Cost of Services: 5 Best Practices.” Among the presenters was Rebecca Jacoby, CIO for Cisco and Charlie McNerney, GM for Microsoft Global Foundation Services, which represents one of the world’s largest IT deployments.

Defining an information technology services/products taxonomy serves to ensure that everyone is talking about same thing using the same language. While it can be time consuming and challenging to complete, we know how valuable taxonomy projects are in helping different groups communicate; nice to see others recognizing its value as well.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.