Helvetia Seguros has placed their trust in the semantic search engine of the semantic web and artificial intelligence firm iSOCO, in an attempt to improve the insurance company’s current incident management system.

This interesting news was found on Your Story in their post titled, “Helvetia Seguros improves incident management programme through iSOCO semantic technology.” The result of this new joint effort is a platform that gains efficiency by integrating all the recorded incidents and additional useful content. When a query is made for a specific title or description, the application deploys a tab with all the similar results detected in the system. The responses are arranged by the relevance of the content with synonyms and morphological variations. The platform also includes a cloud of more relevant terms in the list. Semantic technology continues to develop and enhance.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.