The Department for Education began a process towards knowledge management several years ago. An information audit led to a revamp of systems and approaches towards information. It responded with a knowledge management strategy including the Information Workplace Platform (IWP), which provides integrated information, collaboration and business services to thousands of employees.
This interesting news was found on Guardian in their article, “Harnessing knowledge in the Department for Education.” By making information and knowledge as valuable as financial data, there was no unimportant information. This platform is based on five principles: user centered design; an integrated user interface; a single information architecture; AA compliance with the web accessibility initiative; and embedded records management behind all systems. The project team continues to look at function and design changes.
Melody K. Smith
Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.