Healthcare providers are working towards the ICD-10 coding transition and the Centers for Medicare and Medicaid Services (CMS) recently released recommendations of what the communication plan for the ICD-10 transition should contain.

EHR Intelligence brought this to our attention in this article, “ICD-10 communication strategies from CMS.” It is important to identify goals for the communication and awareness plan, and explain the purpose and expected outcomes of the transition. In the midst of this technology challenge, I do hope the communication doesn’t take a back seat.

Another area of importance is training. Medical coding requires specialized expertise and systems tailored to the regulatory requirements in which health care providers, hospitals, and doctors deliver their services. Training is very important. That is why Access Innovations, Inc. provides training to a client’s staff and then offers quality assurance and validation services that can:

  • Minimize the risk of a coding error
  • Identify inappropriate or inadvertently applied tags
  • Display a “map” of coding distributions to allow management to get a bird’s-eye view of the coding assignment flow.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.