Search and search strategy are common topics across the world of technology, retail, and the Internet. But what about on your own intranet? Much is said and written about search optimization for the external sites, but ensuring that your own staff can find information to serve your customers is just as important.
CMS Wire brought this news our way in their article, “Rethinking the Intranet – Where Does Search Fit In?” In the past, most intranets were an afterthought run on a basic content management system. The idea of applying search strategy wasn’t even considered. However, the way your organization manages search for an intranet is largely based on your organizational culture.
An important part of any search strategy, whether it be enterprise, intranet, or Internet, is to index the content against a strong taxonomy. Access Innovations is one of a very small number of companies able to help its clients generate ISO/ANSI/NISO compliant taxonomies to produce comprehensive results.
Melody K. Smith
Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.