Social media has impacted and assisted few areas of business like it has the restaurant business. Four Square, Yelp, Facebook check-ins, and many other online review platforms have made or broken many a food provider. Now there is a new online reputation management site that specializes in the hospitality industry as a whole, now including restaurants. TrustYou’s 360-degree solution, which aggregates and analyzes online reviews and social media content for the culinary world, delivers semantic analysis to help drive revenue. This interesting information was found on Fast Casual in their article, “ expands into restaurant space.”

With an official soft launch that included clients such as Hard Rock Cafes and Bob’s Steak & Chop House, the site seems to be off to a great start.

Semantic technology continues to grow in use. However, it requires a special knowledge of terminology and coding to reduce errors. Access Innovations, developer of the M.A.I. machine-assisted indexing system and specializing in complex coding, tagging, and indexing, provides a range of services that deliver tag integrity.

Melody K. Smith

Sponsored by Access Innovations, the world leader in thesaurus, ontology, and taxonomy creation and metadata application.