Artificial intelligence (AI) is no longer about the future. It is commonplace in many facets of business and personal life. AI-driven chatbots are one way the technology is changing the way we look at the workplace today. CMS Wire brought this interesting information to our attention in their article, “The Enterprise Chatbot: Your Future Coworker?”
It is predicted that by 2035, AI “will double economic growth rates in 12 developed countries and boost labor productivity by up to 40 percent.” This is already happening at home with technologies such as Siri, Alexa and Google Home incorporating natural language conversations between humans and AI into everyday household interactions.
In the workplace, an enterprise chatbot powered by natural language processing technology can enable conversations between humans and computers in everyday business interactions. By bringing deeper natural language understanding to enhance search, it provides an entirely new way for employees to interact with corporate data.
Melody K. Smith
Sponsored by Access Innovations, the world leader in thesaurus, ontology, and taxonomy creation and metadata application.