Search has always been important, especially when findability is comprehensive and accurate. How has the pandemic changed search for retailers, when so many turned to online to meet every day needs? Venture Beat brought this interesting information to our attention in their article, “Algolia: Only 26% of retailers use AI-optimized search.”
A recent survey revealed that COVID-19 has shaped how retailers view search, with over a third (35%) having increased their search investment in the last 12 months and 44% of businesses planning to increase search spend over the next 12 months. If they hadn’t already, retailers are seeing the true value of search when it comes to improving and converting online shoppers.
Metadata makes digital content findable. However, findability works only when a proper taxonomy is in place. Data Harmony is a fully customizable suite of software products designed to maximize precise, efficient information management and retrieval. Our suite includes tools for taxonomy and thesauri construction, machine aided indexing, database management, information retrieval and explainable artificial intelligence.
Melody K. Smith
Sponsored by Access Innovations, the intelligence and the technology behind world-class explainable AI solutions.