In a recent meeting I made the comment that “I love data”, and I do. I geek out on it, honestly. But is it the data or the story the data tells that I love? Maybe it is time for us to change our view of data and analytics – how they can unlock value to enhance customer experience and, as a result, meet business outcomes. This interesting topic came to our attention from CIO in their article, “Analytics is glamorous, but data is not- What keeps a CDO awake at night?

Data and analytics refers to the ways data is managed to support all uses of data, and the analysis of data to drive improved decisions, business processes and outcomes, such as discovering new business risks, challenges and opportunities.

I am a writer. I like to tell stories – fiction or factual. The need for more data storytellers like myself is only going to increase in the future. With the shift towards more self-service capabilities in analytics and business intelligence, the pool of people generating insights will expand beyond just analysts and data scientists.

At the end of the day, data needs to be findable, and that happens with a strong, standards-based taxonomy. Access Innovations is one of a very small number of companies able to help its clients generate ANSI/ISO/W3C-compliant taxonomies and associated rule bases for machine-assisted indexing.

Melody K. Smith

Data Harmony is an award-winning semantic suite that leverages explainable AI.

Sponsored by Access Innovations, the intelligence and the technology behind world-class explainable AI solutions.