Generative artificial intelligence (AI) has emerged as a transformative technology with applications spanning creative content generation, data augmentation and personalized recommendations. In the workplace, generative AI holds the promise of enhancing productivity, creativity and innovation. However, its adoption also brings forth a set of challenges that organizations must navigate to realize its full potential. Tech Target brought this interesting and applicable topic to us in their article, “How organizations should handle AI in the workplace.”

One of the primary challenges of implementing generative AI in the workplace revolves around data privacy and security. Generative models require access to vast amounts of data to learn and generate meaningful output. However, this raises concerns about the confidentiality and protection of sensitive information, especially in industries such as healthcare, finance and legal services. Organizations must implement robust data governance policies, encryption protocols and access controls to safeguard proprietary data and mitigate the risk of unauthorized access or data breaches.

There is another challenge that is not as easily resolved. The fear of AI’s capabilities and the fear of it eliminating jobs have employees and employers concerned. By adopting a proactive and collaborative approach, employers can address fears about AI’s capabilities and its impact on jobs while maximizing the benefits of AI technologies for individuals, communities and society as a whole.

The biggest challenge is that most organizations have little knowledge on how AI systems make decisions and how to interpret AI and machine learning results. Explainable AI allows users to comprehend and trust the results and output created by machine learning algorithms. Explainable AI is used to describe an AI model, its expected impact, and it potential biases. Why is this important? Because explainability becomes critical when the results can have an impact on data security or safety.

Melody K. Smith

Data Harmony is an award-winning semantic suite that leverages explainable AI.

Sponsored by Access Innovations, the intelligence and the technology behind world-class explainable AI solutions.