Search Technology is Changing

Since 1998, search algorithms have been updated as needed and gradually. Instead of moving forward with any one new innovation, companies like Google work to refine the features they already have. Forbes brought this interesting subject to our attention in their article, “How Machine Learning Is Reshaping Online Search.” These logical, progressive improvements aren’t likely to change,…

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Deep Learning in Customer Service

What is deep learning? The terms artificial intelligence (AI), machine learning, and deep learning are used often and sadly, often interchangeably. But they are not the same things. One way to understand the difference and their relationship to one another is to visualize them as concentric circles with AI — the idea that came first — the largest,…

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Reporting Challenges

A challenge for many researchers is how to present data in a useful and approachable way. Chemistry World brought this interesting information to our attention in their article, “Presentation and copyright worries keep scientists from sharing data.” Gathering data and doing research is second nature to them, but organizing data in a useful, presentable way is…

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AI at Home

Artificial intelligence (AI) is used in every industry and in more homes by the day. While technology giants tend to get all the limelight, banking and other financial sectors are showing signs of interest and adoption of AI. This interesting information came to us from The Paypers in their article, “2018 predictions: Artificial Intelligence for…

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Getting the Most Out of Analytics

Time is valuable in the world of business. Waiting to get critical data analyzed and presented in the form of an understandable report can be a waste of that valuable time for business users of all levels. DATAVERSITY brought this interesting information to our attention in their article, “Augmented Analytics and Data Discovery.” A report developed…

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