Juggling Many Clouds

One of the things that will become more apparent as cloud computing continues to evolve is that each cloud service is going to become a centralized hub for managing information. This brings the challenge of managing multiple information hubs, both on the premises and in the clouds.

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Social Media Customer Service Application

Cisco Systems is reporting strong growth in its social media call center solutions just a few months after the SocialMiner launch. The social media monitoring and analytics solution is now selling as a standalone social media data mining tool upon customer demand.

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Standardization of APIs

The API has become been the primary method of integration within IT circles. When SOA was at its peak, the focus was properly on the abstraction of business functions at the API level, to provide for reuse and consistency of process across applications. However with the focus of cloud APIs and infrastructure APIS on interoperability, it is difficult to get agreement between vendors on which functions make up a common base.

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Has Digital Killed Print?

Much discussion is happening about the popularity of ebooks and the projected demise of “real” books due to this fame. Not everyone has given up on the real thing yet, but one author points out the change that has befallen us due to the e-readers.

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Where Are They Now?

Tech companies come and go. There are always tech savvy entrepreneurs with big ideas looking to fill a need in the market and investors looking to get the huge returns that only come from investing in tech startups.

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Semantic Technology Monitoring Your Rep

Online reputation management is a constant topic in today’s social media world. How you use your resources and time searching social media platforms will directly affect the results you get. One author takes the time to review various tools available to monitor your organization’s online reputation.

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