Natural Language Processing Acknowledged in Awards

The Amazon Research Awards (ARA) is one of Amazon’s ways of supporting external research that could potentially be integrated into the tech giant’s platform in the future. Recently the 49 projects chosen were announced. This interesting information came to us from Slator in their article, “Natural Language Processing and Neural Machine Translation Figure Prominently in Amazon…

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Deep Learning in Customer Service

What is deep learning? The terms artificial intelligence (AI), machine learning, and deep learning are used often and sadly, often interchangeably. But they are not the same things. One way to understand the difference and their relationship to one another is to visualize them as concentric circles with AI — the idea that came first — the largest,…

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AI at Home

Artificial intelligence (AI) is used in every industry and in more homes by the day. While technology giants tend to get all the limelight, banking and other financial sectors are showing signs of interest and adoption of AI. This interesting information came to us from The Paypers in their article, “2018 predictions: Artificial Intelligence for…

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Getting the Most Out of Analytics

Time is valuable in the world of business. Waiting to get critical data analyzed and presented in the form of an understandable report can be a waste of that valuable time for business users of all levels. DATAVERSITY brought this interesting information to our attention in their article, “Augmented Analytics and Data Discovery.” A report developed…

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New and Trusted Technologies in Knowledge Management

Cognitive computing and machine learning are making a huge impact on knowledge management. New technology opens up new opportunities, but in the end it’s all about providing a better customer experience. KM World brought this interesting information to our attention in their article, “How Cognitive Computing is Shaping Knowledge Management.” Machine learning provides computers with the ability…

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Natural Language Processing to the Rescue

IHS Markit has taken the step into natural language processing (NLP) to improve the content of its event catalogs across all of the vendor’s vertical offerings. Markets Media brought this interesting information to our attention in their article, “IHS Markit Turns to Natural Language Processing.” They plan to use the artificial intelligence (AI) discipline to take…

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Data Breaches Should Not Be Common

There are no longer any surprises when it comes to the latest data breach announcements hitting the headlines. Is the commonality of this event not only softening our surprise, but also softening our resolve to fight cyberattacks? Krebs on Security brought this news to our attention in their article, “Panerabread.com Leaks Millions of Customer Records.”…

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