October 15, 2010 – Large institutions have massive amounts of data in this modern age. The question is what to do with all of it. Extracting the right information can help avoid waste, delays, system failures, even terrorist threats. A perfect example is Toyota’s customer support and repair data. If business intelligence had been applied and management had been looking, they would have noticed that something was going terribly wrong.
NewsBreak brought this to our attention in their article, “Search and Business Intelligence: The Humble Inverted Index Wins Again.” Business intelligence means mining through all that digital data—in legacy systems, databases, and even spreadsheets—and reporting what’s going on. Institutions with all that data know its value. When implemented well, business intelligence can be a huge success to all involved.
Melody K. Smith
Sponsored by Access Innovations, the world leader in thesaurus, ontology, and taxonomy creation and metadata application.