Expertus has released an updated feature set for its ExpertusONE product focused on training channel partners. ExpertusONE is the first learning platform to offer a broad range of learning, collaboration and knowledge access tools for a dispersed sales staff.

MarketWire brought this news to our attention in their article, “ExpertusONE Adds Innovative New Functionality to Address Challenges Specific to Partner Channels and Product Readiness.” Features of ExpertusONE include semantic search, real-time reporting and analytics, and cloud-based application delivery, among others.

It is nice to see semantic search included in that list. However, without the thorough indexing against a solid taxonomy, semantic technology can’t make the connections necessary for true findability. Access Innovations is one of a very small number of companies able to help its clients generate ANSI/ISO/W3C-compliant taxonomies.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.