Enterprise content management (ECM) is not a cookie cutter product. What works in one organization may not work in another. There are factors that can help guide content management implementation and keep the system functional.
Search Content Management brought this information to our attention in their article, “Alignment, governance critical for content management implementation success.” It’s important to ascertain what you need an ECM system to do and then align this strategy with business objectives. That may sound obvious, but many companies skip this step and choose a product before completing any up-front work. That up-front work is often just thinking. Thinking about what the capabilities are and how employees will use and share the information.
Melody K. Smith
Sponsored by Access Innovations, the world leader in taxonomies, metadata, and semantic enrichment to make your content findable.