The Value of Relationships

December 14, 2012 / Melody Smith / Comments Off on The Value of Relationships

Ontology Systems and Neotel are extending their working relationship with the use of Ontology Intelligent 360 for an aligned view of services.

This interesting news was brought to our attention by telecompaper.com in their article, “Neotel selects Ontology platform for service management.” The Ontology Intelligent 360 claims to improve customer experience and reduce cost by freeing up stranded assets. The SaaS deployment option provides Neotel with a low monthly cost and helps to recognize even more benefits for customers.

Another option for information access, Access Innovations’ Data Harmony suite of content enrichment and thesaurus management tools, can be fully integrated with Microsoft SharePoint 2010. With that working relationship, Data Harmony fills semantic gaps in SharePoint to help users take full advantage of their metadata through auto-classification, enterprise taxonomy management, entity extraction, and search enhancements. The end result is information assets that are more searchable and more accessible.

Melody K. Smith

Sponsored by Access Innovations, the world leader in thesaurus, ontology, and taxonomy creation and metadata application.

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Melody Smith

Melody K. Smith has provided organizational, social media and digital communication services to a large non-profit for the past twenty years. Prior to that she championed employee engagement and communications in the healthcare field. She holds a Bachelors degree in Marketing. When not wrangling and writing TaxoDiary content for your reading pleasure, Melody writes fiction, rescues dogs and throws legendary dinner parties.