Internal Search Should Not Be Overlooked

February 15, 2013 / Melody Smith / Comments Off on Internal Search Should Not Be Overlooked

Search and search strategy are common topics across the world of technology, retail, and the Internet. But what about on your own intranet? Much is said and written about search optimization for the external sites, but ensuring that your own staff can find information to serve your customers is just as important.

CMS Wire brought this news our way in their article, “Rethinking the Intranet – Where Does Search Fit In?” In the past, most intranets were an afterthought run on a basic content management system. The idea of applying search strategy wasn’t even considered. However, the way your organization manages search for an intranet is largely based on your organizational culture.

An important part of any search strategy, whether it be enterprise, intranet, or Internet, is to index the content against a strong taxonomy. Access Innovations is one of a very small number of companies able to help its clients generate ISO/ANSI/NISO compliant taxonomies to produce comprehensive results.

Melody K. Smith

Sponsored by Data Harmony, a unit of Access Innovations, the world leader in indexing and making content findable.

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Melody Smith

Melody K. Smith has provided organizational, social media and digital communication services to a large non-profit for the past twenty years. Prior to that she championed employee engagement and communications in the healthcare field. She holds a Bachelors degree in Marketing. When not wrangling and writing TaxoDiary content for your reading pleasure, Melody writes fiction, rescues dogs and throws legendary dinner parties.