The voices, or maybe the rants, differ on the advantages of email for records management. We understand the storage challenges that come with the mass amounts of data created by email. In discovery alone, email poses challenges to even the strongest records management policies. This interesting topic was brought to us by the article, “Document management in the age of email,” from Fierce Content Management.

A recent survey from Pew Internet revealed that 61 percent of working Internet users who responded consider email to be “very important” to their jobs. It is important to note that this same kind of majority held in traditionally ‘white collar,’ office-based occupations. For those who take their jobs outside of the physical boundaries of the workplace at least occasionally, it was also deemed very important.

We know that email isn’t going anywhere, at least anytime soon. So the key is to create a document storage strategy that will enable discovery easily and with comprehensive results. Taxonomies can help with this.

How the content is classified impacts the findability of your data. Capturing the data is only part of the project. Professionals should look for an experienced builder of solid standards-based taxonomies to associate content for appropriate machine-assisted indexing. Access Innovations can provide solutions that are ANSI compliant.

Melody K. Smith

Sponsored by Access Innovations, the world leader in thesaurus, ontology, and taxonomy creation and metadata application.