Organizations that use knowledge management systems to improve employee productivity may face user adoption and integration challenges. Tech Target brought this interesting topic to our attention in their article, “What are the key issues in knowledge management?“
Knowledge management in the workplace involves collecting and curating collective employee knowledge and applying that knowledge to achieve specific goals. It is about ensuring knowledge resources are available to employees who use it. Those resources must be in the right place, at the right time, and in the format required.
Knowledge management tools can offer organizations a competitive edge because they help employees quickly address customer inquiries and offer easy access to training materials, standard operating procedures, and other business-critical documents that employees may need from across multiple corporate departments at once. Implementing knowledge management systems, however, can pose many challenges, such as user adoption of fresh content, issues relating to archiving old content, and proper tagging for accurate indexing, to name a few.
Effective knowledge management platforms empower teams to find innovative solutions and win more and repeat business. Implement a modern knowledge management system, to gain competitive advantages, improve productivity, and make your teams happier and more effective.
At the end of the day, content needs to be findable, and that happens with a strong, standards-based taxonomy. Data Harmony is our patented, award winning, artificial intelligence (AI) suite that leverages explainable AI for efficient, innovative, and precise semantic discovery of your new and emerging concepts, to help you find the information you need when you need it.
| Data Harmony is an award-winning semantic suite that leverages explainable AI. |
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Melody K. Smith
Sponsored by Access Innovations, changing search to found.
