March 17, 2011 – Enterprise content management (ECM) has progressed from simple, stand-alone file management and imaging systems to today’s complex, multi-technology ECM platforms. But along the way, have they made a division between small to medium businesses and large enterprises in the features that are available and applicable?

Fierce Content Management brought this to our attention in their article, “Getting nostalgic over ECM.” An example is the move by ECM platform providers to SaaS models. The pricing and complex integration challenges left the small businesses scratching their heads. Fortunately, an entire line of products addressing these challenges and offering simpler, more agile and more affordable solutions was born. However, the article author thinks the gap, especially in the world of search, has not been completely filled.

Search is integral to a solution, and although not a substitute for tagging and taxonomy, it is a powerful complement to tagging and taxonomy that eases the burden placed on the user. The search market continues to evolve, embracing adaptive and sophisticated approaches to natural language processing and collective intelligence. But the products geared toward these small to medium businesses have not kept up with that evolution. All users can benefit from an integrated approach to structured tagging and taxonomy construction, document management, intelligent natural language search, full-life cycle content management, social computing and strong underlying databases. Users shouldn’t have to settle.

Access Innovations is one of a very small number of companies that can help clients generate ANSI/ISO/W3C-compliant taxonomies to manage your content.

Melody K. Smith

Sponsored by Access Innovations, the world leader in thesaurus, ontology, and taxonomy creation and metadata application.