Chief information officers (CIOs) are responsible for the availability of information to their businesses on a consistent and timely basis. However, in many organizations, this is not considered a strategic priority but is more of a maintenance task. This is unfortunate. Ventana Research brought this topic to our attention in their blog post titled, “CIOs Need to Make Information Management a Real Priority.”

Poor and inadequate tools find many technology professionals doing little more than data entry instead of system analysis.

How do information technology professionals create a shift in their focus, as well as the strategic leadership to see the power and importance of solid information technology? How do they change the perception of them being little more than a help desk?

Melody K. Smith

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