Posts by Melody Smith
Two Web Sites Relaunched to Meet Quality Measures
Two new government web sites relaunched to meet quality measures and guidelines.
Read MoreSelf-Serve Customer Service – Sounds Like An Oxymoron
RightAnswers Unified Knowledge Suite (UKS) has a new customer service solution so enterprise organizations can create a broad range of knowledge bases that customers and call center personnel alike can use to find answers to a broad range of questions and other information.
Read MoreSolr Integration On The Horizon
Solr search engine integrates with Plone.
Read MoreActions Speak Louder Than Words – Especially On the Internet
In the amount of time it takes to click a button, your computer is sending thousands of lines of code about you and where you’ve been on the Internet to your next stop on the information highway – without asking.
Read MoreNiche Wins Alaskan Contract for Data Management
Niche wins contract to manage the State of Alaska’s law enforcement information with its record management system.
Read MoreThe Time for Standards
There are many arguments for standards in business, technology, and most other fields, for both consumers and providers. One blogger believes the time is now.
Read MoreMaking Search Results Clearer Requires Some Standards
Smartlogic has made its recent webinar about improving search capabilities of Microsoft SharePoint and FAST ESP available.
Read MoreDiscovering the Value of Metatags
Article discusses the value of metatags and how they are often disregarded by site owners seeking to optimize their sites.
Read MoreMulti-Faceted Search Clustering Engine is 24 Karats (or Carrot2)
Carrot2 has developed a multi-faceted search clustering engine available as open source framework.
Read MoreA New Thesaurus for Online Scholarly Publications
Access Innovations, Inc. and the American Institute of Physics announce a new thesaurus for online scholarly publications that allows automatic indexing of peer-reviewed articles and enhanced online publication search.
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